Private Journeys Advice

What to Pack

FOR TRACKING:

  • A small, lightweight day backpack
  • Light, waterproof hiking boots or shoes
  • Walking socks
  • Canvas or leather gloves (in case you need to protect your hands from ‘spiky’ vegetation)
  • Waterproof trousers/pants
  • Waterproof jacket or poncho, with hood (or waterproof hat)
  • Lightweight, quick-dry hiking trousers
  • Short-sleeved shirt or T-shirt
  • Water bottle or canteen (boiled water and a packed lunch will be provided by your Lodge)
  • A camera or video-camera with high-speed settings (or 800ASA speed film minimum—no flash photography is allowed when tracking)

FOR GENERAL

  • Long-sleeved shirts and trousers
  • Short-sleeved shirts, T-shirts and shorts
  • A down / fleece vest or safari jacket
  • Travel alarm clock
  • A sweatshirt or sweater for chilly evenings and early mornings
  • Sunscreen & after-sun care
  • Insect repellent (tropical formula recommended)

Parks Information

Bwindi Impenetrable National Park

The Bwindi Impenetrable National Park (BINP) is in south-western Uganda. The park is part of the Bwindi Impenetrable Forest and is situated along the Democratic Republic of the Congo (DRC) border next to the Virunga National Park and on the edge of the Albertine Rift. Composed of 331 square kilometers (128 sq mi) of both montane and lowland forest, it is accessible only on foot. BINP is a United Nations Educational, Scientific and Cultural Organization-designated World Heritage Site.

Species diversity is a feature of the park. It provides habitat for 120 species of mammals, 348 species of birds, 220 species of butterflies, 27 species of frogs, chameleons, geckos, and many endangered species. Floristically, the park is among the most diverse forests in East Africa, with more than 1,000 flowering plant species, including 163 species of trees and 104 species of ferns. In particular, the area shares in the high levels of endemism of the Albertine Rift.

The park is a sanctuary for colobus monkeys, chimpanzees, and many birds such as hornbills and turacos. It is most notable for the 340Bwindi gorillas, half of the world’s population of the critically endangered mountain gorillas.

Kibale Forest National Park

The Kibale-Fort Portal area is one of Uganda’s most rewarding destinations to explore the park is home to some 13 species of primates including the red colobus, chimpanzee and L’Hoest’s monkeys as well as 70 mammal species. This park has one of the greatest primate densities in the world. Botanists and butterfly lovers will also enjoy the network of shaded forest trails and with no less than 375 different recorded bird species it is a bird lover’s paradise. For those who are extremely fortunate you may get to see the elusive forest elephant. The park is also home to other forest dwellers including buffalo, giant forest hog and antelope.

Notes, Terms and Conditions

Luggage:

PLEASE be reminded to inform your clients that the luggage allowance on our schedule flights is strictly 15KGS PER PERSON and that SOFT BAGS are highly recommended, if not essential.  In light aircraft the baggage area and weight allowance is limited. Hard Samsonite type suitcases do not fit into the cargo compartment easily, if at all. Due to limited space available for storage in safari vehicles, we strongly recommend use soft duffle bags rather than hard suitcases.

Your contract

A binding contract will come into existence once Private Journeys and you agree on the itinerary and quote provided for the same.  The booking will then be considered confirmed when an invoice is issued.  Your contract for the services chosen will be direct with the relevant supplier(s).  Your supplier contact will be governed by the laws of the country in which the supplier is located and will be subject to the exclusive jurisdiction of the Courts of that country. 

Reservations, Payment and Deposits

When Private Journeys has accepted your booking, the date of the confirmation invoice activates the terms and conditions of the contract.  Confirmation of services is subject to payment of a non-refundable deposit of 25% of the total invoiced amount.  The balance is to be paid not later than 60 days prior to commencement of the services.  When bookings are made within 60 days prior to the departure date, full payment is required immediately on written confirmation.  If payments are not received within the above time frame, Private Journeys reserves the right to cancel the tour which has been booked and retain any deposit received to set against expenses incurred in the booking of such a tour. 

  • Bankers Draft will only be acceptable if payable in a bank in Kampala.
  • Payments by personal Cheques Not Accepted.

All bookings are subject to availability at the time of booking and cannot be guaranteed.

Prices

Prices in this brochure are quoted in US dollars.  All prices are subject to change without prior notice.  Should prices or costs from suppliers increase due to inflation, currency depreciation and fuel surcharges, then Private Journeys will not have any other option than to pass on the same to you.  All suppliers reserve the right to increase prices at any time of the year when costs increase outside the control of the supplier.  

Please note that when the clients’ itinerary overlaps two seasons, the price will be prorated over the two seasons.  

Rates include but are not limited to the following services specified in the itinerary.  Accommodation with meals, tours, transport, driver/guide, park entrance fees, hotel taxes and service charges.  

Rates exclude (Unless otherwise specified), Medical Air Rescue services, Porterage, domestic Air Charters, Visa fess, beverages, laundry, telephone calls, scheduled flights, gratuities and all expenses of personal nature. 

NB: Flying doctor services are Optional at USD 30 per pax (Subject to change and vendor terms & conditions).

Child rate: – is only applicable to one or two children under 12 years sharing a room with 2 adults. In the case of 02 children sharing a room with parents, the two children will share a bed, as most hotels/lodges cannot accommodate a fourth bed.  01 children sharing a room with 01 adult will be charged full adult rate.

Single Room Policy

Single rooms are available at supplementary cost but the suppliers do not guarantee singles.  Single rooms are scarce and cannot be guaranteed even if paid for at twin sole use rate.  Where this occurs an appropriate refund will be made by the supplier to the client.  Suppliers will only allow a maximum of 3 single rooms per group at a single room rate except for CCA properties where single rooms are limited to only 02 singles.    

Booking Alterations

(a) Should you wish to make any changes to confirmed booking arrangements, Private Journeys will endeavour to assist.  This will only be allowed if you notify the Company in writing at least 65 days before you utilize the Company’s services. Such alteration may be subject to US$ 50 per person to cover administration costs and any further charges incurred or imposed by any of the suppliers in making the requested alteration.

(b) Private Journeys reserves the right to make changes to the brochure details, holiday arrangements and to correct errors both before and after you have booked the holiday.  Private Journeys reserves the right to substitute hotels of comparable status and make any changes in the itinerary where deemed necessary.  In this event, Private Journeys will inform you at the earliest opportunity.  

Cancellation Policy

If you wish to cancel your holiday you must notify the Company in writing as soon as possible. Your notice of cancellation is only effective when it is received in writing. In such case the following cancellation charges will be payable:

  • If cancelled out of 60 days, full deposit will be forfeited. 
  • If cancelled 60 days and under, 100% cancellation charges will apply
  • Unused portion of any Safari or Tour is not refundable
  • Gorilla and chimp permits are not refundable

Although it rarely happens, and Private Journeys will do their utmost to avoid doing so, Private Journeys must reserve the right to cancel tours and other arrangements.  Where your holiday is cancelled (other than due to your default in payment) due to unavoidable circumstances beyond our control e.g. over bookings, Private Journeys will offer you the choice of purchasing an alternative holiday (and paying or receiving a refund in respect of any price difference) or receiving a full and immediate refund of all monies paid to them.  

Force Majeure:

The expression “force majeure” means any event which the supplier(s) in question could not have foreseen or avoided even with all due care.  Such events may include war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, government action and all similar circumstances outside the supplier’s control.  In these circumstances the suppliers shall not be liable to pay any compensation or otherwise be responsible for any expenses or losses you incur where supplier is forced as a result to cancel, delay, curtail or change your holiday arrangements in any way or where the performance or prompt performance of the suppliers’ contractual obligations is prevented or affected.  

Complaints:

In the unlikely event that a tour member has a dispute whilst on safari this must immediately be brought to the attention (and put on record) of the local representative, Hotel, Lodge or Camp management. It is likely that the tour member’s complaint will be satisfactorily resolved there and then. If, however, this is not the case and the tour member wishes to pursue the matter on their return from safari, it is essential the complaint be communicated in writing to Private Journeys within 21 days of the end of tour quoting tour reference, destination and departure date.

Private Journeys regrets cannot accept responsibility of any complaints, which are not notified entirely in accordance to this clause.   

Responsibility of Private Journeys

Private Journeys acts only as the Agent for the suppliers and shall not in any event be liable for any negligence, breach of contract or acts of omission on the part of suppliers, their employees or any other Agent, it shall be the responsibility of all customers including (without limitations) Tour members, Tour Operators and Travel Agents, to read and familiarize themselves with the terms and conditions of suppliers. Private Journey’s liability for its own negligence or breach of contract shall be limited to the Tour price.  

Transportation

Safari Minibuses, Cars, Land Cruisers and coaches will be provided according to the route and number of participants.  Private Journeys reserves the right to employ services of sub-contractors.  Multi-lingual driver guides are provided on request.  

For flying packages, clients will share vehicles with other guests booked at the hotel.  For exclusive use, please check with Private Journeys for supplements, which will be subject to availability.  

Insurance

The hazards of travelling in Africa may inevitably rise to some risks and dangers. It is therefore a condition of booking that all tour members must have sufficient and appropriate travel insurance for the duration of their tour. Such insurance (which is not supplied by Private Journeys) should fully cover all personal requirements including death, personal injury, medical expenses, and repatriation in the event of accident or illness, cancellation or curtailment of the tour members’ personal property.

Hotel Bookings

As a general rule, Private Journeys does not make hotel or lodge bookings only. In special circumstances assistance can be given but it’s subject to a booking fee of US $50 per reservation per hotel. 

Special Requests

Any special requests (e.g. for single rooms or particular diet) must be notified in writing when the booking is made.  Whilst the supplier will endeavor to meet such requests they cannot be guaranteed and any failure to comply will not be a breach of contract. 

PRIVATE JOURNEYS Services include flight re-confirmation and airport assistance within East Africa if clients are provided all services by Private Journeys.  In cases, where by Private Journeys is providing part of the services and then clients have other arrangements on own, then Private Journeys will only reconfirm where forwarding address or contacts are provided.